Job Description

Technology assistant will help train youth workers and mentors with computer/zoom use and troubleshoot problems with computers and online communication tools (Zoom). 

Technology Assistant Duties and Responsibilities 

Customer service –technology assistant provides assistance and training to others 

Communication skills – technology assistant should use good verbal communication skills to relay complicated information about computer software programs in a way that’s easy for others to understand 

Computer skills – technology assistant will work with mentors and youth workers and computer and internet daily, which requires excellent computer hardware and software skills 

Diagnostic skills– With attention to detail, diagnoses computer problems and issues 

  • Technical Support and Training— Provide technical support for using computer accessories and computer programs, such as teaching a user how to access Zoom. Answering questions about properly using computer applications and hardware. 
  • Troubleshoot Software Issues— Troubleshoot computer software problems to isolate technical issues and determine their causes.4 
  • Perform Computer Maintenance— Perform maintenance to keep programs and hardware functioning smoothly while mentors and students are online. 

Technology Assistant Hours and Salary: July 27-30 15 hours at Hope Community Ministries August 3 – 28 15 hours a week facilitating Zoom presentations (4 weeks) 


Experience Requirements and Qualifications: 

High school diploma required 

Self-directed and able to work independently 

Friendly and courteous at all times 

Pays attention to detail 

Must possess excellent communication and customer service skills 

Strong planning and organizational skills are essential 

Use consistent good judgment 

Ability to read, understand, and follow oral and written instruction 

Ability to explain technology in an easily understood manner 

Self-directed and able to work independently and with others 

Friendly and courteous at all times 

Pays attention to detail 

To apply please email your resume to